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Privacy Policy

Last updated: [20/02/2025]

Usage Information

Website usage details, including pages visited and time spent.

How We Use Your Information

  1. Order Processing: Your personal information is used to process your food orders efficiently.

  2. Account Management: We use your account details to manage your Poke & Co account, provide customer support, and communicate with you about your orders.

  3. Improving Services: Data on your website usage helps us enhance our services, tailor recommendations, and optimize the user experience.

  4. Marketing Communications: With your consent, we may send you promotional emails or notifications about special offers and new features.

  5. Catering Services: Your information may also be used to manage and fulfill catering service requests.

Information Sharing

  1. Third-Party Service Providers: We may share your information with third-party service providers involved in order processing, payment transactions, and delivery services.

  2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

Data Security

We employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights

  1. Account Information: You can review and update your account information in the website settings.

  2. Marketing Preferences: You can opt out of receiving promotional communications by adjusting your preferences in the website settings.

Children's Privacy

Poke & Co is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

Account Deletion Process

If you wish to delete your account, you may submit a request to our support team by sending an email to support@pokeandco.com with the subject "Account Deletion Request". Please provide your account details in the email. Our team will process your request in accordance with our Privacy Policy and applicable legal requirements. Account deletion is generally completed within 30 days, but some requests may take up to 90 days. A fee may apply for complex data retrieval requests.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review the policy periodically. Updates are made pending no changes to our data collection or law updates, otherwise immediately.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@pokeandco.com.

By using the Poke & Co website, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing Poke & Co for your food ordering needs!

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